1.Real-time online chat
2. I chose email, so that I could easily articulate my problem
3. SMS, great for questions on-the-go
4. Old-school phone calling!
5. I didn't realise there are liaison librarians!
We have our own liaison librarian, Daniel Giddens, who looks after Information and Knowledge Management programs.
I sent an email query to Ask A Librarian regarding my problem connecting to the RMIT database through Endnote, and within half an hour I had a response.
| Right! So Librarysearch no longer supports connection to Endnote! |
| So helpful, thanks Ask A Librarian! |
No comments:
Post a Comment